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Such a great customer service from this small business. I had some issues with initial set up (very much a user error…) and they helped right away. I also broke a strap and asked where I could buy a replacement and a new one appeared in the mail the next day. Works as good as any other competitor from sky etc but I bet their service is nowhere near as good.
Cannot recommend this watch enough! Gives absolute peace of mind for locating your child plus being able to contact them at anytime via telephone and voice notes! My first purchase unfortunately broke due to a fault with the watch and the customer service was amazing with a replacement sent to me within 48 hours. Cannot fault this product at all and is by far best on the market!
I bought this watch to heighten my six year old daughter's safety whilst on holiday in Spain. Shortly following its use, I quickly came to a conclusion:
There is no doubt in my mind, KiDSnav have a fantastic product on their hands, that will go from strength to strength. At this stage alone, the watch and App, their functionality and complementary customer support far exceeds anything currently available on the market in the UK. And I have done my research!
The watch is of high quality and boasts responsive and effective functionality. However, please remember to keep the screen protector on as the screen can develop minor scratches if removed.
The App is festoon with functions what will cater for most desires. It's simple yet sophisticated. Very impressed.
Lastly, my daughter loves it. Her favourite part? The ability to call daddy, see me look at my phone and then hang-up! Has her in stitches!
Thank you KiDSnav, you have a loyal customer here.
Bought two Launch watches in May. One works brilliantly, but we had a problem with the other... and KidsNav replaced it immediately with no fuss. Fantastic customer service and a really good product.
I cannot recommend this company enough. Let's start with the fact the customer service is outstanding. Any issue we've encountered, whether it be a tempormenral charging cable, or my son breaking the lug which holds the strap in place, this company has dealt with it swiftly and we've received replacements the following day! The watch itself is a fabulous device providing parents and carers with peace of mind knowing they can track and contact their children as required. My son loves it too. He gets comfort knowing that he is able to contact any one of his 10 contacts whilst out playing. Great alternative to children having mobile phones. Look no further when looking to purchase a GPS watch. I will definitely be buying my younger son one when the time comes.
I cannot recommend this watch highly enough! We had been through 2 other watches which broke easily or were difficult to set up/navigate. This watch is fantastic, super features that other watches didn’t have, easy for my 7 year old to use, and sturdy. Customer service has been exceptional. When we lost my daughter’s charger they sent us a replacement for free, no questions asked. Don’t waste your time or money on other watches, this one gives us peace of mind and so easy for us to get in touch with our daughter and vice versa. Well worth the money.
Bought one of these for our daughter 2 years ago to use when we are at our holiday home, the piece of mind this gives you is second to none, we can see where she is/talk to her/message her at the touch of a button, would highly recommend.
Can't rate this company enough, one of the best for customer service which is so refreshing and appreciated. The watch came really quick, easy to use and set up, my 8 year old loves it, I thought the signal might not be great but was again pleasantly surprised at how clear it is. It's a great all round watch and the safety of knowing where your child is and being able to contact them is just fantastic!!
I would highly recommend this watch and company!!
Had our KiDSnav Paws watch for 3 days now and my daughter is over the moon with it. The battery life on the watch is very good and I like how the watch doesn't update if not in motion. So, if Freya (my 5 year old) is just around the house, it uses less battery, but when her dad picks her up on a Saturday for the night, the watch can see shes in motion so it updates the GPS. Sounds quality is great and if I send her a message, she receives it instantly and visa versa so I'm always in contact with her. The best thing, and what I love most about Kidsnav watches is that it's all pay as you go and you don't have to tie into a monthly contract like you do with Moochies and a few other companies. Overall, a very good investment indeed. Thank you
We received our LAUNCH watch earlier and I can't express how happy we are with it. We've been waiting for Kidsnav to release their 4G watches and I'm so happy that we did. Right, where do I start?!...firstly, in a whole day, the watch has used very little battery. The sound quality is so so so much better than a previous watch that I owned for my child. The messaging is INSTANT. My child was in the park with their dad and we were sending voice messages to eachother and he even took a photo (of a tree! Thanks Jack!! lol). What a amazing peace of mind I now have.
I own a couple of Kidsnav watches and they really have been a life saver over the last year or so. They give you such peace of mind for such a low price. I bought from Kidsnav because I didn't want to be tied into any contracts, like you do with other companies that I researched. Ten pounds credit on the sim card can last a few months if you use it for tracking. I probably spend about £20 a year on credit for the watch, as we use them every day. Nice staff, who are always on hand to help. Thank you
Got our 8 year old the pink twilight,she absolutely loves it and puts me and my wife’s mind at ease.The quality of the device and set up guide was first class,soo far very very happy 😃 thanks
Can’t rate highly enough, we bought the velocity for our 8 year old who wanted to go out and play with friends in the small village we live in, peace of mind for us knowing we can pinpoint his location easily and can contact him when needed. 10 out of 10
I was looking at either a Moochies, Xplora or Kidsnav watch and decided to buy a Kidsnav, and so happy that I made the right choice. The watch is less money than the other two companies, and more importantly, you're not tied into any monthly contract. Kidsnav supply a free o2 pay as you go sim card and these work so well in the watches. £10 credit lasted for about 5 months in my sons watch. So cheap to run! Customer service is spot on. Very happy
Received my KIDSnav Pixels today and set it up in readiness for my sons birthday! So excited to give this to him best purchase i have made in a long time! My son loves to play out and im like a yo-yo up and down checking on him this makes things a whole lot easier! Set up was relatively straight forward simple instructions and easy to follow. Thanks so much! Delivery time was great to! Happy mum happy child 😁