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Please check the FAQ below as your question may already be answered.

If you can’t find what you’re looking for, please contact us and we’ll get back to you ASAP.

Have a question, want to leave feedback or simply just say “Hi”?

Please kindly note that all of our correspondence is through email, and we answer all emails within 48hrs (Monday to Friday)

If you do not receive a reply, please check your junk/spam folder.

If you’re setting up your watch, please ensure that you’re following our setup guide link on your watch box

We are unable to offer phone support. Thank you





Coronavirus is having a significant impact on our lives and is causing a lot of uncertainty. As such, we just wanted to let you know that here at KiDSnav, it's business as usual. Orders are still being processed and delivered in their usual swift manner. Thank you
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