How does a KiDSnav work?
A KiDSnav is a wrist watch worn by your child. It requires a sim card with credit to work (we provide a sim card with every watch). The watch will have its own unique phone number (like a normal mobile phone). You are able to phone your child and visa versa. Our watches will also show the GPS coordinates for your child, so you’ll always know of their whereabouts. You’re also able to send text messages to the watch, as well as voice messages and many other features!
What makes KiDSnav different to other kids GPS watches?
All of our watches support 4G and video calling. 4G watches are very fast at processing information (for example, if you send a message to your child via the app, your child will receive this instantly, where cheap 2G watches are slower, and less reliable). The sound quality is also better, and clearer. Our new range of watches use our new KiDSnav app and our customer support are based in the U.K
Is there any difference between the 8 watches?
Only the physical appearance of the watches are different. They all have the same settings and functions as each other
Why are some watches for ages 5+ and 8+ ?
This is just a guide. ALL of our watches will fit all children’s wrists, but we’ve found that a watch like the Flow model is more suited for slightly older kids because of it’s simple design than, the Paws watch for example, as these are designed and marketed for younger kids
Can I send a text message to the watch?
Yes you can! Our watches have an SMS feature, so you can text the watch and the watch can send text messages.
Do I have to use the sim card that you provide?
We strongly advise that the sim card provided is used because, 1, the tariff runs off the EE network and work the best (we’ve tried them all) in GPS tracking devices and 2, we’re able to provide the sim cards with £1 free credit installed on them, meaning you don’t have to add credit to the sim card straight away like all other networks.
You are welcome to use your own sim card, but we can not guarantee the high performance that 1pmobile/EE are able to offer and we are not liable for any credit applied to your sim card if the sim card does not offer the connection speeds that GPS watches require to work efficiently.
The cheapest option for a sim card is the o2 classic. These are not sold to the general public anymore, but can still be bought on ebay >click here<. As we understand, this tariff only requires 2 top ups a year to keep the sim card activated.
Again, as it costs £10 to activate this sim card, we are not liable for credit added if this doesn’t provide the connection speeds on the sim card.
What happens if I don’t like the watch?
No worries at all. Please return the watch to us within 1 month of purchase and we’ll refund you. No quibble, no questions. The watch would need to be returned to us in the same condition that it was dispatched.
Will video calling and sending messages to the watch be free if the watch is connected to home WiFi?
Yes. Once you connected the watch to your home WiFi, the data won’t be used from the sim card.
